Dear Ronnie,
I just wanted to let you know how impressed we were with the way William's party was run yesterday.
Obviously the laser game is really exciting, but what really struck me were the staff. There were always someone around and the staff were enthusiastic and always seemed to be looking for ways they could help more. Even the younger staff seemed confident and motivated, which was great to see.
It was really refreshing after so many activity parties where the staff look bored or tired!
All the best
Angela